ATECH Remote Support

Download the installer to set up secure remote access using our private server.
Windows Setup (Recommended)

ATECH Remote Setup

Installs RustDesk, mounts our private server, and sets the access password automatically.
Download ATECH_Remote_Setup.exe

If Windows shows a security warning

Sometimes Windows SmartScreen will warn about new downloads. If you trust this installer:
  1. Click More info
  2. Click Run anyway
  3. If asked, click Yes (Admin)
Tip: Right-click the file → Properties → check Unblock (if shown)
After setup completes, the app will show an ID. Send us the ID to connect.

Steps

  1. Download and run ATECH_Remote_Setup.exe
  2. Wait for Setup complete
  3. Copy the ID shown in the app
  4. Send the ID to ATECH support

Need Help?

Call or text ATECH support and we’ll walk you through it.
📞 Call: (XXX) XXX-XXXX 💬 Text: (XXX) XXX-XXXX
Support hours: Mon–Fri • 8am–6pm (ET)
© ATECH • Remote Support Portal